Privacy Policy
Effective Date: April 24, 2026
DS Nursing Academy (“we,” “our,” or “us”) operates an online learning platform for nursing students through our website and related digital services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices users have regarding their personal data.
1. Information We Collect
a. Account Information
When you register or use our platform, we may collect:
- full name
- phone number
- email address, where applicable
- password information in protected form
b. Learning and Platform Usage Information
When you use the platform, we may collect:
- enrolled courses
- lesson progress
- quiz and exam activity
- completion records
- notification activity
- login and session activity
c. Payment and Enrollment Information
For paid courses, we may collect:
- selected payment method
- uploaded payment proof or screenshot
- enrollment approval status
- payment review history
d. Technical Information
We may automatically collect limited technical data such as:
- browser type
- device type
- IP address
- access time
- basic usage logs required for security, troubleshooting, and system administration
2. How We Use Information
We use collected information to:
- create and manage user accounts
- provide access to courses and learning materials
- track lesson, quiz, and exam progress
- review and approve enrollments and payments
- send platform notifications, reminders, and announcements
- improve platform performance, reliability, and security
- respond to support requests and administrative issues
3. Notifications and Communication
We may send users service-related notifications through the platform, including enrollment updates, payment approval or rejection notices, learning reminders, scheduled announcements, and course progress or access-related reminders. These communications form part of the learning service and operational experience of the platform.
4. Payment Proof and Uploaded Files
If you upload payment screenshots or other required files, those files are used only for course enrollment verification, internal review, and related administrative purposes. We do not use uploaded payment proof for unrelated marketing purposes.
5. How We Share Information
We do not sell personal information. We may share limited information only when necessary:
- with authorized platform administrators or instructors for course and enrollment management
- with service providers or hosting infrastructure used to operate the platform
- when required by law, regulation, or legitimate legal process
- when necessary to protect the security, integrity, or rights of the platform and its users
6. Data Storage and Security
We take reasonable technical and administrative measures to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no online system can guarantee absolute security, and users should also protect their login credentials responsibly.
7. Data Retention
We retain user information only as long as reasonably necessary for providing educational services, maintaining enrollment and progress records, resolving disputes or support issues, and meeting administrative, legal, or operational requirements. When data is no longer needed, we may delete or anonymize it where appropriate.
8. User Rights and Requests
Users may request to review their account information, correct inaccurate personal data, request deletion of account data where applicable, or contact the platform regarding privacy concerns. Some information may need to be retained where required for legitimate academic, administrative, security, or legal purposes.
9. Children’s Privacy
DS Nursing Academy is intended for students and adult learners. We do not knowingly design the platform for use by young children. If personal data is submitted in error by someone not eligible to use the platform, please contact us so we can review and address the issue appropriately.
10. Third-Party Services
Our platform may use third-party tools or services, including hosting, embedded media, analytics, or communication-related services. These third parties may process limited technical information as necessary to deliver their services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect platform improvements, legal requirements, or operational changes. When updates are made, the revised version will be posted on this page with the updated effective date.
12. Contact Information
If you have questions or concerns about this Privacy Policy, you may contact us at:
DS Nursing Academy
Email: dsnursingacademy8@gmail.com
Phone: +251 93 174 5423
Website: https://dsnursingacademy.com